Refund policy

🔁 Return & Refund Policy

Last updated: [18.4.2026]

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To start a return, please contact us at slenoraofficial@gmail.com with your order details.

Eligibility for Returns:

  • The item must be in its original condition
  • Unused and in original packaging
  • Proof of purchase is required

Refunds:

Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within a few business days.

Please note:

  • Shipping costs are non-refundable
  • Customers are responsible for return shipping costs unless the item is defective