Refund policy
🔁 Return & Refund Policy
Last updated: [18.4.2026]
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To start a return, please contact us at slenoraofficial@gmail.com with your order details.
Eligibility for Returns:
- The item must be in its original condition
- Unused and in original packaging
- Proof of purchase is required
Refunds:
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within a few business days.
Please note:
- Shipping costs are non-refundable
- Customers are responsible for return shipping costs unless the item is defective